Privacy Policy - Outskill Inc

Outskill Inc (referred to in this policy as "we," "us," or "our") is dedicated to safeguarding your privacy and keeping your personal information secure. This Privacy Policy explains the ways in which we collect, use, and handle your personal information when you access our Services.

1. Information Collection

1.1 Types of Information We Collect

The following categories of personal information may be collected by us when you interact with a game:

Contact Details: First name, surname, email address, residential address, and mobile or other phone numbers.
Personal & Account Information: Gender, age, age range, image, and account login details (username, password, and pictures associated with your profile).
Communication Information: Information exchanged between you and us via email, post, or other communication channels.
Third-Party Information: Information about your use of, or interest in, our services that we receive from third-party sites or platforms.
Location Information: Location data drawn from mobile devices or IP addresses, where the law permits.
Activity, Technical, and Device Information: Details about your website usage and how frequently you use the services, plus hardware model, device type, unique device identifiers, operating system, browser type, and IP address.
Government-Issued Identifiers: Passport, driver's license, and social security numbers, gathered for legal purposes.
Sensitive Information: Biometric data, geolocation, driver's licenses, and financial information, gathered to satisfy legal requirements.

1.2 How We Use Your Information

Your personal information is used by us for the following purposes:

Registration and Authentication: So you can register for and access games and keep your profile up to date.
Game Access and Eligibility: To verify that your location permits you to lawfully access and play games.
Player Matching: To help you find and connect with other players.
Payment Processing: To handle in-game purchases and update your account.
Game Features Provision: To supply functionality such as in-app messaging, chat, gameplay records, and profile customization.
Game Support: To provide game-related help and assistance.
Service Improvement: To monitor performance, resolve issues, and build or refine features.
Advertising Effectiveness Analysis: To measure and evaluate how our advertising campaigns perform.
Communication and Complaint Handling: To deliver service-related messages and respond to your feedback, comments, and complaints.
Marketing: To provide marketing materials in line with your preferences.
Service Security: To detect and prevent fraud or abuse and to strengthen security measures.
Legal and Regulatory Compliance: To meet our legal and regulatory obligations.
Rights Enforcement: To monitor and enforce our Terms of Service and our agreements with third parties.

2. Information Sharing

Where necessary to deliver our services, your personal information may be disclosed by us to third parties. Such disclosure can extend to our affiliates and to third-party service providers. These parties may use the information solely to carry out the services they perform for us.

2.1 Cases of Information Sharing

Personal information may be shared by us in these situations:

Legal Requirements: When the law requires disclosure.
Corporate Changes: In connection with a merger, acquisition, or change in control.
Partnerships with Third-Party Companies: Information may be disclosed to companies such as advertising platforms, subject to strict data protection requirements.

Except as described above, we will not disclose your personally identifiable information to third parties without obtaining your consent first.

2.2 Information Security and Data Rights

A variety of security technologies and operational procedures are used by us with the aim of protecting your personal information.
Your information is retained only for as long as business/operational purposes or legal requirements demand.
Our servers are encrypted, and access to your information is restricted.
Because the Internet is not inherently secure, complete security cannot be guaranteed by us.
Should you uninstall our software or stop using our services, all your data will be deleted by us within three months.
Should you clear your data through the software, local data will be deleted immediately and all data held on our servers will be removed within one month.

3. Advertising Preferences

You may opt out if you prefer that the information we collect not be used for advertising purposes.
Even after opting out, certain information may still be collected by us for operational purposes (fraud prevention, for example).
Opting out must be done separately on every browser or device you use.

4. Confidentiality

Our intellectual property is highly valued by us, and we require that our Software and services be used only for lawful purposes.
Where we believe you have breached any law or this Privacy Policy, we reserve the right to suspend or terminate your access.

5. Children's Privacy

Our services are not intended for children under 18.
Personal information is not knowingly collected by us from anyone under 18.
Should we discover that such information was collected accidentally, it will be deleted promptly.

6. Legal Compliance

6.1 California Privacy Rights

California residents may hold additional rights under the California Consumer Privacy Act of 2018 ("CCPA"), including rights concerning the information we have collected, deletion requests, and opting out of the sale of personal information:

The right to ask us to disclose the categories and specific pieces of Personal Data we have collected about you, the sources of that data, the business or commercial purposes behind its collection, and the categories of third parties with whom your Personal Data has been shared.
The right to ask that your Personal Data be deleted, subject to the statutory exceptions under the California Privacy Laws.
The right to opt out of the "sale" or "sharing" of your Personal Data (as the California Privacy Laws define those terms) for targeted advertising purposes.
The right to non-discrimination: exercising your California privacy rights will not lead us to discriminate against you — including by denying you access to our services, applying different fees or rates, or delivering a lower level of service.
To exercise rights specific to California, submit a request to our Privacy Team using the contact details below. Valid California requests will be handled in accordance with the California Privacy Laws, and we will respond within the statutory timeframes.

6.2 GDPR

Individuals located in the European Economic Area ("EEA") hold rights under the General Data Protection Regulation ("GDPR"). Among these are the rights to withdraw consent, to request access to your personal information, to request correction of inaccurate information, to request erasure in certain circumstances, to object to processing, to restrict processing, and to request data portability.

6.3 Australian Privacy Rights

Your personal information (including name, email, device information, gameplay data, and payment details) is collected and handled by us in accordance with the Australian Privacy Act 1988 and the 13 Australian Privacy Principles, and only where reasonably necessary to provide and improve our games.
Sensitive information (such as biometric data used for facial recognition) is collected only with your express consent.
Your information is used to run our services, communicate with you, maintain security, and satisfy legal obligations.
Your data is not sold by us. Any disclosure to third parties is governed by contractual requirements obligating those parties to provide the same level of privacy protection.
Reasonable steps are taken by us to shield your data from misuse, interference, and loss, and we retain it only as long as necessary before destroying or de-identifying it.
Where your data is transferred outside Australia, we ensure it receives at least the protections Australian law requires.
Where a data breach is likely to result in serious harm, you and the Office of the Australian Information Commissioner (OAIC) will be notified as the law requires.

6.4 Canada Privacy Rights

Your personal information (including name, email, device information, IP address, gameplay data, and payment details) is collected and handled by us in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Quebec's Law 25, and only where reasonably necessary to provide and improve our gaming services.
Your meaningful consent is obtained by us before your information is collected, used, or disclosed. Sensitive data (biometric information, for example) and non-essential purposes (targeted advertising, for example) call for explicit consent, which in Canada remains valid for 12 months before renewal.
Your data is not sold by us. Any disclosure to third parties is subject to contractual obligations requiring the same level of privacy protection.
Where your data is transferred outside Canada, a Privacy Impact Assessment is conducted by us to confirm it receives at least equivalent protection.
Reasonable safeguards are applied by us to protect your data against unauthorized access or loss; we retain it only as long as needed and securely destroy or anonymize it once it is no longer necessary.
Where a data breach creates a real risk of significant harm, you and the Office of the Privacy Commissioner of Canada (or, in Quebec, the Commission d'accès à l'information) will be notified as the law requires.
You may hold rights to access, correct, or withdraw consent concerning your information. In Quebec, you additionally hold rights to request erasure, de-indexation, and data portability.

7. Third-Party Links and Services

Links to third-party websites, applications, or services that we neither own, operate, nor control may appear within our services.
Third-party websites, platforms, and services fall outside this Privacy Policy. We do not control, and is not responsible for, the privacy practices or content of those third parties.
Before supplying personal information to any third-party site or service you reach through our services, we strongly encourage you to review its privacy policies, Terms of Service, and data protection practices.
Where you use social media integration features (such as "Log in with Google" or "Sign in with Apple"), that use is governed exclusively by the relevant platform's privacy policies and Terms of Service. Only the data you authorize that platform to share with us will be collected by us.

8. Location and Device Verification Data Collection

To enforce the geographic access restrictions set out in our Terms of Service, to comply with applicable federal and state regulations, and to protect the security and integrity of our services, automated methods are used by us to confirm the approximate physical location and device characteristics of users accessing our services.
This verification may involve analyzing both identifiable and non-identifiable data points — including IP address, device GPS signals, device identifiers (such as unique device IDs), and network connection details.
Your use of our services constitutes consent to this location and device verification as a mandatory condition of access.
Advanced detection tools are employed by us with the aim of detecting and preventing the use of location-masking technologies (including virtual private networks (VPNs), proxy servers, or location spoofing software) built to circumvent geographic restrictions.
Failing location or device verification may result in temporary or permanent restrictions on your access to certain service features.
Information gathered for location and device verification is processed in strict accordance with this Policy and held only for as long as the verification takes to complete, after which it is securely deleted or anonymized.

9. Your Rights Relating to Your Personal Data

Within the conditions and limits imposed by applicable federal, state, and local privacy laws, you may hold enforceable rights over the Personal Data we collect about you, potentially including:

The right to access, and obtain a copy of, the Personal Data we hold about you.
The right to have inaccurate or incomplete Personal Data corrected, updated, or amended.
The right to request that your Personal Data be deleted or erased, subject to legal exceptions (including compliance with legal obligations and fraud investigations).
The right to withdraw your consent to our processing (where that processing rests on consent) at any time.
The right to opt out of certain marketing and promotional communications from us.

To exercise any privacy right, reach our dedicated Privacy Team using the contact details in this Policy. Valid requests will receive a response as applicable law requires, and we will let you know if additional information is needed to verify your identity and process the request.

10. Contact Us

For questions, concerns, or inquiries regarding this Privacy Policy or our collection and processing practices, or to submit a privacy-rights request (including requests specific to California), please email us at: [email protected]

Privacy-related inquiries and requests will be addressed by us in a timely manner, and we will work with you to resolve any concerns about the protection of your personal data.